making presentations.

· Introducing your talk

Today we’re going to look at…
I’d like to begin with…
Then we’ll go on to…
Finally, we’ll turn to

· Referring to visuals

If you’d like to look at the screen, you’ll see…
As you can see…

· Signaling

Moving on to…
So, now I’d like to turn to…

Expressing hindsight

We can talk about past mistakes in the following ways.
With hindsight, we should have/could have…
What we should have/could have done is…
If we’d…, we wouldn’t have…

Here are some questions that you could ask a new colleague or client if you want to be friendly and start a conversation:

Did you have a good journey?
Is that your first visit to…?
Do you need any help or information?
When did you actually arrive?
Where are you staying?
Whereabouts do you come from in…?

The following phrases are used when you’re on the phone.

Hello, I’d like to speak to Mr…
Hello, this is Miss…calling from…
Is Ms…available, please? My name’s…

Speaking.
I’m afraid he’s in a meeting/not in the office/stil

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